VIP CHECK-IN TIMES: 12.00 PM - 2.00 PM

VIP CHECK-IN LOCATION: PINK GATE (see map)

Please ensure you register with us no later than 2.00 PM to ensure all the elements of your VIP package are fulfilled.

Once the early entry period is over, the regular doors will open, and it will no longer be possible to skip the line in any way.

Your show tickets may display different gates, entrances or timings. Please ensure you follow the instructions we have provided to ensure all the elements of your VIP package are fulfilled.

CLICK HERE TO VIEW THE HIGH-RESOLUTION MAP

_

If you miss the VIP registration times listed above, you can pick up your exclusive VIP gift at Vip Check-in at PINK GATE.

Please note, you’ll need to wait until general doors open (3.00 pm) to collect. Late VIP gift collections will be available until 8.30 pm. Uncollected VIP gift items cannot be posted out after the show.

_

• Proof of Identification (Driver’s License, ID Card, Passport)

We require a valid photo ID in the name of the person who made the original booking. IDs bearing the same last name as the original purchaser or a photocopy of the original purchaser’s ID will also be accepted. If the package was purchased as a gift or the tickets were transferred by a friend, please bring a copy of the original purchaser’s ID to check-in.

• Your Ticket(s)

Please bring your ticket(s) with you on the day of the event. If you have not received your ticket(s) at least 72 hours before the show, please contact your point of purchase. If you are unsure which ticket delivery method you selected at the time of purchase, please check your order confirmation before traveling to the event.

Guests who fail to present the required items listed above will not be admitted.

_

I am gifting / someone has gifted me a ticket?

IDs with the same surname or a photocopy of the original purchaser’s ID are acceptable.

Someone transferred me their ticket via official Ticket Transfer

If you have received your ticket via Ticket Transfer, you only need to bring your own ID.

I purchased a ticket via Ticketmaster Verified Resale

If you have purchased your ticket via Ticketmaster resale, you only need to bring your own ID. Third party resale sites such as Viagogo may not be accepted.

Do I still get VIP benefits if I have received a ticket via official Ticket Transfer / Resale?

Yes, if you have received / purchased a VIP ticket via official Ticket Transfer or resale, you will get the VIP benefits included in the ticket purchased.

Can I check-in for my whole party?

Your party will need to be present for us to check them in. If you are arriving at different times, please send a copy of your ID to them so we can complete check-in.

We know it may have been a little while since you booked your VIP package, so here’s a quick reminder of everything that’s included:

• One (1) GOLD CIRCLE standing ticket

• Early entry to the gold circle to claim your spot before standard ticket holders*

• Exclusive VIP merchandise**

• Official VIP laminate and lanyard**

• Pre-show tour merchandise shopping opportunity (where available)

• Dedicated VIP check-in

• On site event staff and a convenient merchandise collection point.

*Early entry gives you the opportunity to access the venue before the official door opening time, allowing you to get closer to the stage. However, there is no separate or reserved area dedicated exclusively to package holders. Once early entry has ended, the regular doors will open, and it will not be possible to skip the line in any way.

**The included gifts must be collected before the show by following the provided instructions. They cannot be shipped after the show.

_

Events go ahead rain or shine, so please check the weather forecast and prepare accordingly.

For bag policies, permitted items, FAQs, and travel advice, please visit the venue’s website before attending the show.

Please note that when packages include early arrival before general doors, periods of queuing and crowds are likely.

If you’ve arranged any accessibility requirements with the venue, such as using the accessible entrance, please complete this form so we can provide the best support on the day.

Due to the nature of the event and the resulting wait time between check-in and venue entry, please make sure to stay hydrated. Also remember to prepare for the weather conditions (sunscreen, rain gear, layers, hats, etc.)!

Tour representatives, venue staff, and management reserve the right to remove anyone whose behavior is deemed inappropriate.

For any ticketing-related questions, such as issues with your online account or locating your event tickets, please contact the ticket platform directly.

For more information about what is and is not permitted inside the concert venue, as well as details regarding parking, transportation, schedules, and entry procedures, please refer to the venue regulations.

If you have any questions regarding your VIP package, please consult our FAQs.

If your question was not answered above, you can contact us here (experience@livenation.it). Please ensure you put the artist and event date in the subject and provide us with your booking details in the e-mail, so that we can get back to you as soon as possible.

ENJOY THE SHOW!

If you post any photos or videos of your VIP experience online, please include:

#SystemOfADownVIP #VIPNationEU

_

VIP CHECK-IN TIMES: 3.00 PM - 8.30 PM

VIP CHECK-IN LOCATION: GREEN GATE (see map)

Please ensure you register with us no later than 8.30 PM to ensure all the elements of your VIP package are fulfilled.

Your show tickets may display different gates, entrances or timings. Please ensure you follow the instructions we have provided to ensure all the elements of your VIP package are fulfilled.

CLICK HERE TO VIEW THE HIGH-RESOLUTION MAP

_

• Proof of Identification (Driver’s License, ID Card, Passport)

We require a valid photo ID in the name of the person who made the original booking. IDs bearing the same last name as the original purchaser or a photocopy of the original purchaser’s ID will also be accepted. If the package was purchased as a gift or the tickets were transferred by a friend, please bring a copy of the original purchaser’s ID to check-in.

• Your Ticket(s)

Please bring your ticket(s) with you on the day of the event. If you have not received your ticket(s) at least 72 hours before the show, please contact your point of purchase. If you are unsure which ticket delivery method you selected at the time of purchase, please check your order confirmation before traveling to the event.

Guests who fail to present the required items listed above will not be admitted.

_

We know it may have been a little while since you booked your VIP package, so here’s a quick reminder of everything that’s included:

• One (1) standing GOLD CIRCLE ticket
• Access to the “SUPER PIT” (reserved area near the stage)*
• One (1) voucher of € 30,00 to be used at the official I-Days merchandising points**
• Open bar (available from 6:00 PM)*
• Toilets reserved only for the purchasers of this pack
• Reserved entrance

*Service provided by fixed spreaders

**The included gifts and wristbands must be collected before the show by following the given instructions. It is not possible to ship them after the show._

Due to the nature of the event and the resulting wait time between check-in and venue entry, please make sure to stay hydrated. Also remember to prepare for the weather conditions (sunscreen, rain gear, layers, hats, etc.)!

Tour representatives, venue staff, and management reserve the right to remove anyone whose behavior is deemed inappropriate.

For any ticketing-related questions, such as issues with your online account or locating your event tickets, please contact the ticket platform directly.

For more information about what is and is not permitted inside the concert venue, as well as details regarding parking, transportation, schedules, and entry procedures, please refer to the venue regulations.

If you have any questions regarding your VIP package, please consult our FAQs.

Didn't find the answer you were looking for? Contact us at: experience@livenation.it

_

VIP CHECK-IN TIMES: 5.00 PM - 8.30 PM

VIP CHECK-IN LOCATION: PINK GATE (see map)

Please ensure you register with us no later than 8.30 PM to ensure all the elements of your VIP package are fulfilled.

Your show tickets may display different gates, entrances or timings. Please ensure you follow the instructions we have provided to ensure all the elements of your VIP package are fulfilled.

CLICK HERE TO VIEW THE HIGH-RESOLUTION MAP

_

• Proof of Identification (Driver’s License, ID Card, Passport)

We require a valid photo ID in the name of the person who made the original booking. IDs bearing the same last name as the original purchaser or a photocopy of the original purchaser’s ID will also be accepted. If the package was purchased as a gift or the tickets were transferred by a friend, please bring a copy of the original purchaser’s ID to check-in.

• Your Ticket(s)

Please bring your ticket(s) with you on the day of the event. If you have not received your ticket(s) at least 72 hours before the show, please contact your point of purchase. If you are unsure which ticket delivery method you selected at the time of purchase, please check your order confirmation before traveling to the event.

Guests who fail to present the required items listed above will not be admitted.

_

We know it may have been a little while since you booked your VIP package, so here’s a quick reminder of everything that’s included:

• One (1) standing GOLD CIRCLE ticket*
• Exclusive entrance to the I-Days Terrace*
• Exclusive I-Days “Capsule” dedicated to package buyers*
• Open bar (available from 6:00 PM)
• Dinner buffet (available from 6:00 PM)
• Toilets reserved exclusively for purchasers of this package
• Reserved entrance

*The included gifts and wristbands must be collected before the show by following the given instructions. It is not possible to ship them after the show.

_

Due to the nature of the event and the resulting wait time between check-in and venue entry, please make sure to stay hydrated. Also remember to prepare for the weather conditions (sunscreen, rain gear, layers, hats, etc.)!

Tour representatives, venue staff, and management reserve the right to remove anyone whose behavior is deemed inappropriate.

For any ticketing-related questions, such as issues with your online account or locating your event tickets, please contact the ticket platform directly.

For more information about what is and is not permitted inside the concert venue, as well as details regarding parking, transportation, schedules, and entry procedures, please refer to the venue regulations.

If you have any questions regarding your VIP package, please consult our FAQs.

Didn't find the answer you were looking for? Contact us at: experience@livenation.it

_